Your privacy is important to us. Below we explain what personal data we collect through this website, why we process it, and what rights you have under the General Data Protection Regulation (GDPR).
Last modified: August 2026.
Data Controller\nHotel Villa Gloria, Cerova 43, 52440 Poreč, Croatia. For all questions regarding the processing of personal data, please contact us using the details in the footer.\n\n## What data we collect\n- Inquiry form data: name, email address, desired arrival and departure dates, number of people, subject of inquiry, and message content.\n- Technical data necessary for the operation and security of the site (e.g., IP address in server logs).\n\n## Purpose and legal basis\nWe process form data exclusively to respond to your inquiry and, if requested, to prepare an accommodation offer. The legal basis is your consent and taking steps at your request prior to entering into a contract.\n\n## Retention period\nWe keep inquiries for a maximum of 24 months from the last communication, unless longer storage is required for contractual or legal reasons (e.g., accounting regulations).\n\n## Data recipients\nWe do not sell or pass on data to third parties for marketing purposes. Data is processed only by our employees and hosting and database service providers acting as processors, with appropriate contractual protection measures.\n\n## Your rights\n- Access to data and a copy thereof\n- Rectification of inaccurate data\n- Erasure of data ("right to be forgotten")\n- Restriction of processing and objection to processing\n- Data portability\n- Withdrawal of consent at any time, without affecting the lawfulness of processing before withdrawal\n\nYou can send a request to our email address. We respond within 30 days at the latest.\n\n## Complaint to the supervisory authority\nIf you believe your rights have been violated, you can file a complaint with the Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb.\n\n## Cookies\nThe use of cookies is described in the separate Cookie Policy.
